For general enquiries and business partnerships, send us an email and we'll reply on the next business day.
Please state your purpose and include your order number (if applicable) to reduce back-and-forth.
Mac cloud compute · Support
Pre-sales, node & bandwidth questions, billing, and technical support for Mac mini M4 cloud hosting. Existing customers should useconsole ticketsfor faster order and instance linking.
Replies typically within 24 hours on business days. For urgent issues, open a ticket and mark it "Urgent".
For general enquiries and business partnerships, send us an email and we'll reply on the next business day.
Please state your purpose and include your order number (if applicable) to reduce back-and-forth.
In theDashboard · Submit a ticketFill in the form manually, or use the quick button onMy Machines— the queue syncs with our operations team.
FAQs, connection guides, refund info, and billing explanations are available in the Help Center.